Zymr Introduces ZOEY: An Orchestration Engine to Accelerate Agentic AI Adoption for Enterprises

March 17, 2025

San Jose, California – 17 March 2025 – Zymr, a leading product engineering services provider, introduces ZOEY (Zymr Orchestration Engine for Agentic AI), a comprehensive orchestration framework designed to simplify and accelerate the development, deployment, and management of Agentic AI. As enterprises increasingly turn to AI-driven solutions for greater autonomy and operational agility, ZOEY empowers organizations to operationalize intelligent agents that deliver measurable business outcomes at scale.

ZOEY is a purpose-built technology accelerator that addresses the complexities of building Agentic AI systems. ZOEY helps enterprises automate manual workflows, reduce operational expenses, and enhance productivity across business functions by orchestrating autonomous digital agents that can learn, reason, and act independently.

Key Highlights of ZOEY

ZOEY is engineered to deliver intelligent, self-directed AI agents capable of handling complex tasks with minimal human intervention. The platform offers a robust suite of features and capabilities:

  • Simplified Agentic AI Design
    ZOEY enables the effortless creation of AI agents through intuitive design tools and pre-built templates. It empowers enterprises to automate diverse business processes such as customer support, HR onboarding, and supply chain management.

  • Seamless LLMs and RAG Integration
    Enterprises can integrate leading Large Language Models (LLMs), including Retrieval-Augmented Generation (RAG), to enhance the knowledge base of their AI agents. This ensures dynamic, domain-specific decision-making and highly contextual responses.

  • Comprehensive Governance and Security
    ZOEY provides advanced observability, governance, and role-based access controls to ensure secure, compliant, and transparent Agentic AI operations.

  • Multi-Modal Ready Architecture
    ZOEY supports multiple input and output modalities, including text, voice, documents, and structured data formats. Upcoming capabilities include image and video processing, enabling richer and more natural human-AI interactions.

  • Cloud-Native, Scalable Deployment
    Built on serverless and cloud-native principles, ZOEY allows enterprises to deploy AI agents across environments with high performance, cost efficiency, and resilience.

Core Capabilities and Architecture

ZOEY’s architecture is built on modular and scalable components, including an orchestration layer, agent manager, configuration services, and workflow execution engines. These components work together to manage the lifecycle of AI agents from creation to real-time task execution.

With a technology stack that includes React, TypeScript, Python Flask, Redis, and AWS Lambda, ZOEY integrates seamlessly with enterprise ecosystems, enabling rapid deployment and simplified maintenance. Its support for distributed task scheduling through tools like Celery and Kafka ensures reliable, high-volume processing.

ZOEY’s architecture is designed to handle the complexities of modern AI systems, offering seamless integration with LLMs and real-time workflow orchestration. Its modular and scalable design ensures that enterprises can deploy intelligent agents rapidly and at scale, driving measurable business outcomes, concludes Jay Kumbhani, AVP Engineering, Zymr.

Use Cases Across Industries

ZOEY is designed for various industries, including healthcare, fintech, cybersecurity, and retail. Enterprises can leverage ZOEY for:

  • Intelligent chatbots and digital assistants
  • 24/7 customer support with high-volume query handling
  • Domain-specific AI agents for patient inquiries, financial claims processing, and HR automation
  • Workflow optimization and backend operations coordination

A Step Toward Autonomous Enterprises

With ZOEY, Zymr is enabling the next generation of autonomous enterprises. By simplifying the design, deployment, and scaling of Agentic AI, ZOEY allows businesses to embrace intelligent automation that enhances customer experiences, drives efficiency, and delivers strategic agility.

About Zymr

Zymr, Inc., is a leading product engineering services company headquartered in Silicon Valley. We specialize in cloud-native solutions, AI/ML integration, and agile software development. We partner with enterprises and startups to deliver transformative digital products. Zymr has successfully developed over 100 cutting-edge software products for Fortune 500 companies and disruptive innovators.

For more information about Zymr and ZOEY, visit www.zymr.com or contact hello@zymr.com.