Your engineering partner of choice

10+ years of building and modernizing digital ecosystems for global enterprises and ISVs.

150+ clients served across industries, including healthcare, fintech, cybersecurity, and retail, among others.

10000+ containers in production for projects engaging with AI, cloud, IoT, data analytics, and more.

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Our Partner Ecosystem

FAQ

General Information

How long has Zymr been in business?

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We have been in business since 2012. Over the years we have established authority in AI, IoT, Cloud. We have also made partnerships along the way with names like AWS, Databricks, Salesforce and more.For any further queries, feel free to reach out at hello@zymr.com

What types of customers does Zymr serve?

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We serve tech startups, product companies, digital businesses, global enterprises, and global capability centers (GCC) looking to engage with the latest technologies like AI/ML, Data Analytics, Cloud, and more.For any further queries, feel free to reach out at hello@zymr.com

What technologies does Zymr work with?

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We have helped businesses implement technologies such as AI/ML, cloud computing, data analytics, infrastructure as code (IaC), SASE, CSPM, SSPM, and more.For any further queries, feel free to reach out at hello@zymr.com

Where is Zymr located?

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Our headquarters are situated in Silicon Valley, California, USA. Moreover, we are present in New York and London. We also have offshore centers in India, namely in Ahmedabad, Bengaluru, and Pune.For any further queries, feel free to reach out at hello@zymr.com

What industries does Zymr specialize in?

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We have serves businesses across industries including healthcare, fintech, retail, cybersecurity, supply chain & logistics, among others.For any further queries, feel free to reach out at hello@zymr.com

Does Zymr have partnerships with other technology vendors?

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 We have collaborated with multiple vendors for partnerships, such as Amazon Web Services (AWS), Databricks, and Salesforce.For any further queries, feel free to reach out at hello@zymr.com

Services and Capabilities

What specific services does Zymr provide?

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Our marquee services include software product engineering, cloud services, application modernization, AI/ML, software testing, DevOps/DevSecOps, data analytics, and global capability center (GCC).For any further queries, feel free to reach out at hello@zymr.com

Can Zymr join a project at any stage?

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Yes, we can help you right from the ideation stage through development, scaling, and automation stages as well.For any further queries, feel free to reach out at hello@zymr.com

How does Zymr handle communication and collaboration across different time zones?

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We offer communication and collaboration across time zones by leveraging agile tools like Slack, Zoom, or any other tool of your choice. We schedule regular syncs, maintain clear communication protocols, and ensure that all stakeholders are aligned through consistent updates. For any further queries, feel free to reach out at hello@zymr.com

Does Zymr offer 24/7 support? 

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Yes, Zymr offers 24/7 support to ensure that your mission-critical operations run smoothly, no matter the time or day.For any further queries, feel free to reach out at hello@zymr.com

What does knowledge transfer to the client's team look like at Zymr? Does Zymr provide training?

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We offer tailored training sessions, workshops, and complete documentation to ensure that your team is fully equipped to manage and optimize the solutions we’ve implemented.For any further queries, feel free to reach out at hello@zymr.com

What are the different pricing models that Zymr offers?

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We offer flexible pricing models such as Co-Engineering, Project-Based, Staff Augmentation, and Support-based options.  If you have specific needs, we're happy to discuss and explore custom pricing models that align with your business objectives.For any further queries, feel free to reach out at hello@zymr.com

What is Zymr's contingency plan for unexpected challenges or delays? 

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While Zymr typically delivers projects on time, we maintain backup teams and resources to address unforeseen challenges, ensuring timely delivery and minimal disruption.For any further queries, feel free to reach out at hello@zymr.com

Does Zymr sign an SLA?

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Yes, we do. We offer Service Level Agreements (SLAs) on a case-by-case basis, ensuring the terms meet the specific needs and expectations of your project.For any further queries, feel free to reach out at hello@zymr.com

Does Zymr provide ongoing support and maintenance after software delivery / modernization?

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Yes, we offer ongoing support and maintenance services based on your specific needs. Our team remains available to ensure your systems are always up-to-date and optimized.For any further queries, feel free to reach out at hello@zymr.com

Does Zymr offer free POV assessments?

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Yes Zymr offers a two-week free POV assessment where we can assess your digital ecosystem business needs and suggest services accordingly. For any further queries, feel free to reach out at hello@zymr.com

How does Zymr integrate into existing IT infrastructures?

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Our ready-to-work talent pool is trained to align with your workforce culture and provide you with the best possible service benefits.For any further queries, feel free to reach out at hello@zymr.com

Can Zymr accommodate changes in project scope, and how does it impact the timeline and budget?

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We follow a standard Change Request process to manage any changes in scope. While we are flexible with adjustments, changes may impact both the timeline and budget, and we ensure transparent communication to keep everything aligned with your expectations.For any further queries, feel free to reach out at hello@zymr.com

What project reporting tools does Zymr use? 

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We use industry-standard tools like Jira for task tracking. We also use customized dashboards for real-time project reporting.For any further queries, feel free to reach out at hello@zymr.com

Does Zymr provide documentation for implemented systems and solutions? 

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Absolutely. We provide comprehensive, detailed documentation for all implemented systems and solutions. For any further queries, feel free to reach out at hello@zymr.com

How does Zymr ensure service quality? 

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To ensure service quality, we follow rigorous quality assurance protocols, continuous testing, and a collaborative feedback loop. We also adhere to best practices in project management and technology to ensure that we focus on delivering uncompromised services.For any further queries, feel free to reach out at hello@zymr.com

Can Zymr take over a project from a different IT vendor?

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Absolutely. Zymr can seamlessly take over a project, provided there’s a proper knowledge transfer and handover from the previous vendor. We ensure a smooth transition with minimal disruption to the project's progress.For any further queries, feel free to reach out at hello@zymr.com

Does Zymr offer a trial period for its services?

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Yes, we can provide a trial period, allowing you to evaluate our capabilities and fit before committing to the long-term.For any further queries, feel free to reach out at hello@zymr.com

Legal and Security

What steps does Zymr take to ensure disaster recovery preparedness?

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We implement comprehensive strategies for disaster recover that include regular backups, failover mechanisms, and cloud-based redundancies. We also conduct risk assessments to identify potential vulnerabilities and create recovery plans tailored to your infrastructure. For any further queries, feel free to reach out at hello@zymr.com

How does Zymr handle intellectual property? Who owns the code?

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We have a strict policy regarding intellectual property. The client retains full ownership of the code and any related assets. Zymr does not keep any copies or rights to the client's proprietary information.For any further queries, feel free to reach out at hello@zymr.com

Project Management and Collaboration

How does Zymr estimate timelines for new projects?

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We estimate project timelines based on a detailed analysis of project scope, complexity, resource allocation, and client requirements. We break the project down into smaller phases and tasks, assessing each for its time requirements. For any further queries, feel free to reach out at hello@zymr.com

How can I book a meeting with a Zymr specialist?

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To book a meeting with any of our specialists or for a general discussion, write to us at hello@zymr.com

How does the project onboarding process usually look like at Zymr?

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Our onboarding process is structured to ensure a smooth and efficient start. It begins with an in-depth kickoff meeting, followed by the assigning of the project team and roles We also set up communication channels. For any further queries, feel free to reach out at hello@zymr.com

Our Presence

Zymr, Silicon Valley - HQ

Silicon Valley - HQ2570 North 1st Street,
STE 200 San Jose, CA - 95131, USA

+1-408-884-7100

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Zymr, New York

33 Irving Place New York, NY 10003

+1-408-884-7100

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Zymr, London

Venture X, 1 Ariel Way, London W12 7SL

+44(0)2037864011

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Zymr, Bengaluru

The HUB, Ground Floor, Unit 1, Block B,Marathahalli - Sarjapur Rd, Bellandur, Bengaluru, Karnataka 560102

+91-63-532-16300

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Zymr, Ahmedabad

A/1402, Mondeal Heights,S.G. Highway, Ahmedabad,380015, India

+91-75-0756-3726

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Zymr, Pune

209/1B/1A Range HillsRoad, Ashoknagar(Shivajinagar), Pune, Maharashtra 411020, India

+91-75-0756-3726

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